How we handle your information
This Privacy Policy explains how Candy House SG collects, uses and protects personal information when you visit our website, contact us, request a quote or place an order.
Information we collect
We may collect information you provide directly, such as your name, contact details, company or organisation, event details, delivery information and any message you send us. The website may also collect basic technical information such as browser type, device type, IP address and pages visited.
How we use information
- To respond to enquiries and prepare quotations.
- To process, coordinate and fulfil orders or event services.
- To provide customer support and important service updates.
- To maintain, secure and improve our website and services.
- To comply with applicable legal and regulatory requirements.
Sharing of information
We do not sell your personal information. We may share relevant information with service providers or vendors that help us operate the website, communicate with customers or fulfil an order. We may also disclose information where required by law.
Cookies and analytics
Our website may use cookies or similar technologies for essential functions and basic analytics. You can control cookies through your browser settings, although some parts of the website may not work as intended if cookies are disabled.
Data retention and security
We retain personal information only for as long as reasonably needed for the purposes described above, including record-keeping and legal obligations. We take reasonable measures to protect information, but no online system is completely secure.
Your choices
You may contact us to request access to, correction of or deletion of personal information we hold about you, subject to applicable law and legitimate business requirements.
Third-party links
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and Candy House SG is not responsible for those websites.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Contact us
For privacy questions or requests,please contact us through our Contact Us page.