Website and service terms
By using this website, requesting a quote or placing an order with Candy House SG, you agree to these Terms & Conditions. Any specific terms stated in an accepted quotation, invoice or written agreement will take priority where they conflict with this page.
Website information
We aim to keep the information on this website accurate and up to date, but product availability, pricing, specifications and service details may change without notice. Website content is provided for general information and does not form a confirmed offer.
Quotes and orders
All orders and event bookings are subject to availability and confirmation by Candy House SG. A request, enquiry or submitted form does not guarantee acceptance. Customers are responsible for providing accurate event, delivery and contact details.
Product appearance and images
All images are for illustration purposes only. Actual colours, portions, packaging, presentation and setup may vary because products are prepared, packed or arranged individually and may depend on availability.
Dietary requirements and allergens
Customers must inform us of any dietary requirements or allergies before confirming an order. Ingredient, allergen and halal-related information should be checked with us before purchase. Unless expressly confirmed in writing, we cannot guarantee that products are free from traces of allergens or cross-contact.
Event access and setup
For live stations, the customer must provide timely access to the venue and any agreed space, power, water, loading or operational requirements. Delays, restrictions or inaccurate venue information may affect setup or service delivery.
Payment, changes and cancellations
Payment schedules, deposits, cancellation terms, amendment charges and refund arrangements will be stated in the relevant quotation, invoice or written confirmation. Any approved change may affect pricing, availability or delivery timing.
Intellectual property
Unless otherwise stated, the website design, text, graphics, photographs, branding and other content belong to Candy House SG or are used with permission. They may not be copied, republished or used commercially without prior written permission.
Third-party links
Links to external websites are provided for convenience. Candy House SG does not control and is not responsible for third-party content, availability, security or practices.
Limitation of liability
To the extent permitted by law, Candy House SG will not be liable for indirect, incidental or consequential loss arising from use of this website or from circumstances outside our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.
Governing law
These Terms & Conditions are governed by the laws of Singapore. Any dispute will be subject to the jurisdiction of the Singapore courts, unless otherwise agreed in writing.
Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will be posted on this page with the updated date.
Contact us
For questions about an order or these terms, please contact us through our Contact Us page.